Next-Generation Library Catalogs and the Problem of Slow Response Time, by Margaret Brown-Sica, Jeffrey Beall, and Nina McHale

Response time as defined for this study is the time that it takes for all files that constitute a single webpage to travel across the Internet from a Web server to the end user’s browser. In this study, the authors tested response times on queries for identical items in five different library catalogs, one of them a next-generation (NextGen) catalog. The authors also discuss acceptable response time and how it may affect the discovery process. They suggest that librarians and vendors should develop standards for acceptable response time and use it in the product selection and development processes.