Information Discovery Insights Gained from MultiPAC, a Prototype Library Discovery System, by Alex A. Dolski

At the University of Nevada Las Vegas Libraries, as in most libraries, resources are dispersed into a number of closed  “silos”  with  an organization-centric,  rather  than patron-centric,  layout.  Patrons  frequently  have  trouble navigating  and  discovering  the  dozens  of  disparate interfaces,  and  any  attempt  at  a  global  overview  of  our information  offerings  is  at  the  same  time  incomplete and highly complex. While consolidation of interfaces is widely considered to be desirable, certain challenges have made it elusive in practice.